Your Privacy Matters

1. Information We Collect

We collect both personal and non-personal information when you interact with our services:

a. Personal Information

• Name
• Email address
• Billing address
• Payment information (processed via third-party gateways)
• IP address
• Account username and password

b. Non-Personal Information

• Browser type and version
• Operating system
• Usage data (e.g., pages visited, session length)
• Server logs and error reports

2. How We Use Your Information

We use your information to:

• Provide and manage your hosting services
• Process payments and billing
• Respond to support requests
• Improve our website and services
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

3. Payment Processing

We use trusted third-party payment processors (e.g., Stripe, PayPal) to handle payments. We do not store full credit card details on our servers. Their use of your personal data is governed by their own privacy policies.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain session state
• Monitor site usage and performance
• Enable secure login functionality

You can control cookie usage through your browser settings. Disabling cookies may affect functionality.

5. Disclosure of Information

We do not sell or rent your personal information. We may share your data with:

• Payment processors (for billing purposes)
• Legal authorities (if required by law or to protect our legal interests)
• Technical service providers (e.g., datacenters, anti-DDoS providers) strictly for service provision

6. Data Retention

We retain your information for as long as your account is active or as necessary to:

• Fulfill service obligations
• Comply with legal requirements
• Resolve disputes

You may request data deletion, subject to legal or contractual obligations.

7. Security

We implement industry-standard security measures to protect your information, including:

• Secure HTTPS encryption
• Hashing of sensitive passwords
• Firewall and anti-DDoS protection

No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights under laws such as the GDPR (EU/EEA residents) or CCPA (California residents):

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Request data portability
• Withdraw consent (if applicable)

To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our services are not directed to individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us.

10. International Users

By using our services, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date and, when necessary, notify users by email or site notice.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact: